This text prepares students to effectively use, manage, and participate in the development of information technology application Copyright (C) Muze Inc. 2005. For personal use only. All rights reserved.
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A holistic approach to harnessing a company’s processes to achieve true customer satisfactionEvery move that a corporation makes is a mixture of input, action, and output–in short, a process. To keep customers, employees, and shareho... Copyright (C) Muze Inc. 2005. For personal use only. All rights reserved.
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Description not available. Copyright (C) Muze Inc. 2005. For personal use only. All rights reserved.
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